Frequently Asked Questions (FAQ)

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Does the bootmanager BootStar support the following operating systems / file systems: XYZ?

 

Yes, the bootmanager BootStar functions independently from the operating or file systems!

A few operating systems, however, have some limitations, which need to be observed when using the bootmanager BootStar:

Problems with DOS / Windows 95/98/ME

Problems with Windows NT/2000/XP/2003/Vista

Problems with Linux

 

Is it possible for the bootmanager BootStar to manage the operating system(s) XYZ together with the operating system(s) XYZ?

 

Yes, the bootmanager BootStar can manage individual operating systems completely separate. Therefore, every individual operating system works with every other operating system.

 

Does the bootmanager BootStar support the XYZ hardware?

 

The bootmanager BootStar basically supports every Hardware. However, some hardware products have inherent errors, which become noticeable when installing and using the bootmanager BootStar:

Problems with Hardware

 

Does the bootmanager BootStar support the Extensible Firmware Interface (EFI)?

 

No, the bootmanager BootStar does not support EFI and it is not yet planned to do so in the near future.

 

I have planned to do the following: XYZ How can I realize this using the bootmanager BootStar?

 

We regret to inform you that we cannot supply individual installation and setup instructions.

Please read the manual of your operating system. Additional problem solutions may be found on the following pages:

Problems with DOS / Windows 95/98/ME

Problems with Windows NT/2000/XP/2003/Vista

Problems with Linux

 

I have problems with the installation of the operating system(s) XYZ. Can you help me?

 

We regret to inform you that we cannot supply individual installation and setup instructions.

Please read the manual of your operating system. Additional problem solutions may be found on the following pages:

Problems with DOS / Windows 95/98/ME

Problems with Windows NT/2000/XP/2003/Vista

Problems with Linux

 

How can I remove the bootmanager BootStar from my harddisk(s)?

 

Start the program BSDOS.EXE or BSWin.exe and select the entry "Uninstallation" from the "Bootmanager" menu:

Uninstallation

 

I have problems after uninstalling BootStar. How can I get back to the exact same settings I used before the installation of the bootmanager BootStar?

 

Most of the time it is sufficient if you activate the correct partition. An alternative is to restore the safety backup copy, which you created during the installation (*.BMS) on the emergency disc. To restore call the menu "File," entry "Master Boot Record open".

 

I have tested the shareware version of the bootmanager BootStar and now would like to purchase it. How do I do that?

 

To purchase a license, please visit our online store at: http://www.star-tools.com/

 

How do I get updates of the bootmanager BootStar?

 

Current updates of the bootmanager BootStar are (only) obtainable via the Internet.

 

What is the cost of an update?

 

If you are using the shareware version, then the updates are currently free of charge. In all other cases, please consult your vendor/dealer.

 

How do I use updates? Do I have to uninstall the old version first?

 

No, all you need to do is start the setup program of the new version. If an update of the bootmanager is required, this will be recognized automatically and an update is performed automatically as well. However, this might not always be necessary since some updates are only updates of the setup program.

 

Why does the setup program indicate that the program is not registered after I installed an update, although the bootmanager BootStar does show a registration?

 

The setup program has not been registered yet. The bootmanager BootStar, however, is still registered from the time you registered the old setup program.

 

I have already entered the shareware registration key and still get the shareware notice. What can I do about that?

 

Please, enter the registration key once more.

 

I have lost my registration key for the shareware version. Can you send me my key again?

 

Unfortunately, we cannot offer this service because the cost would just about equal the cost of a new order.

 

Since I have installed the bootmanager BootStar, my virus detection program shows that I have an unknown virus! Is my hard drive infected?

 

No! The bootmanager BootStar changes the master boot record. These changes are reported erroneously by the virus program as a virus.

 

What happens if I act against all warnings and install another hard drive partitioner such as FDISK or PartitionMagic?

 

These partitioners cannot recognize the partitions hidden by the bootmanager BootStar. This means that those hidden partitions might be destroyed. Other partitioner changes are not recognized by the bootmanager BootStar, and are thus overwritten by the program using the original values and settings. This is done on purpose to safeguard the password protection.

 

I have discovered unknown entries in the master boot record partition table, which are 0 MB in size. What are these entries?

 

In the profi mode the bootmanager BootStar uses these entries to try to protect the hidden partitions from other hard drive partitioners such as FDISK and PartitionMagic.